Overview
Get the most from your Mac
Every Mac comes with complimentary telephone technical support within 90 days of your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we also offer convenient service options around the world.
One stop for technical support
Because Apple designs the computer, the operating system, and many included applications, just one phone call can help resolve most issues with your Mac. Whether you are sitting in the comfort of your home or office or on the go, you can get direct access to Apple's experts for questions on a wide range of Mac topics, including:
Mac troubleshooting
Using the Mac OS X operating system
Quick how-to questions about iLife and iWork
Connecting to printers and AirPort networks
Peace of mind
The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world – perfect whether you work at a desk or travel with your Mac. Service options may include the following:
Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Mail in your Mac using a pre-paid shipping box provided by Apple
Comprehensive coverage
The AppleCare Protection Plan also covers the following when you use them with your Mac:
Included accessories such as the power cord
An Apple mouse and keyboard when purchased with Mac mini
Apple memory (RAM)
AirPort Express Base Station, AirPort Extreme Base Station, and Time Capsule
One Apple Cinema Display provided that the Mac mini and the display are purchased together